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Telecom Optimization & Technology Upgrade

Medical Equipment Manufacturer

Situation

TelDesign worked with a major manufacturer of medical equipment that was planning a significant relocation of its manufacturing and office facilities. The Client had received a proposal for a new Voice over IP (VoIP) system from its current service provider, in part as a solution to high long distance bills. It was a costly proposal with a 10-year payback; the Client turned to TelDesign for an objective opinion.

Solution

TelDesign provided its Telecom Optimization and Telecom Upgrades services, conducting full inventory, utilization assessment, traffic study, and implementation services. These included:

  • Systematic optimization through an infrastructure inventory and utilization assessment.
  • Analysis of the most sensible way to network the old and new locations during the period of the relocation.
  • Analysis of long distance fees and potential cost saving measures.
  • Implementation of cost-reduction/performance-enhancing services not covered by the Client's existing lease contract.

Return on Investment

  • The project revealed that the Client had no need for a VoIP solution - capabilities that were initially seen as key business drivers for upgrading to a VoIP infrastrucure were provided through innovative deployments of existing TDM network capabilities
  • An 85% reduction in long distance rates was achieved by innovative utilization of the existing TDM network infrastructure
  • The solution has saved the Client hundreds of thousands of dollars over the original proposed VoIP solution when using a 5 year TCO (Total Cost of Ownership) calculation model.