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Telecom Optimization

Optimization Software Applications

As part of our Telecom Optimization services, TelDesign often creates custom software for clients. These software applications are designed to handle specific client issues, such as transforming cellular phone billing into a flow-through stream for integration with an existing accounting system.

As part of our services, we also deploy our proprietary PBXWatch software for the benefit of our clients. PBXWatch is capable of:

  • Applying business metrics to voice and data telecommunications infrastructure and utilization
  • Analyzing individual call records from wireless business devices to assess wireless usage and to flag unusual calling patterns

Our assessments are based on empirical, client-specific data rather than industry "norms" and best guesses, making voice, data and wireless communications truly manageable at a business level.